Spain is one of the countries most concerned about online fraud and the majority of Spaniards consider cryptocurrencies to be a safer form of payment than others.
Experian, an information company, has presented its report “Global Identity & Fraud”, in which they have pointed out that the United States is the country most concerned about online fraud (61%), while Spain ranks second in terms of concern about scams and online fraud with 57%.
The Experian report reveals a worrying fact: almost half of consumers around the world have been victims of some form of online fraud or know someone who has been. Despite this, the majority of respondents have indicated that will increase its online spending in the next three months.
The main concern of respondents regarding online fraud is identity theft. In Spain, the main security-related concerns are:
- Identity theft, 60%.
- Fake phishing or scam emails, 56%.
- Data privacy, 51%.
- Deepfake, 38%.
- Credit card data theft, 34%.
- Cyberbullying, 24%.
- Social engineering attacks, 20%.
Among the data collected in the study, the report points out that users They value the security of the online experience above other factors. If a brand offers positive digital experiences consistently, consumers will be more inclined to trust the company because they believe it will protect their data.
In this sense, Experian points out that Protecting private data is not the sole responsibility of the company, since users must also do their part, being able to identify phishing and scams to avoid them on their own.
In Spain, despite the fact that technology-related companies (payment and technology system providers, streaming services, etc.) are among the most highly rated companies in relation to online security, the majority of Spaniards do not feel that these companies have met their security expectations.
Curiously, the Spanish are the less concerned about the capture of personal data that online gaming companies can do, 17% in Spain, compared to 24% on average in other countries.
On the other hand, while 75% of consumers around the world are more willing to share their personal data if it ensures a increased security and fraud prevention, the Spanish, Peruvian, Colombian and Chilean people are less willing to do so. Despite this, 75% of users around the world expect companies to adopt better online security measures.
In this sense, one of the main concerns for 70% of companies around the world is precisely the Improving online security and fraud preventionIn fact, 100% of Spanish companies surveyed say they will increase their investment in artificial intelligence for customer verification and authentication, solutions with which they intend to combat online fraud.
Finally, the digital payment method most used by Spaniards is the credit card (70%), followed by mobile wallets (58%), account charges (48%), retail sector applications (34%) and contactless payment systems (29%). On the other hand, while in Spain the use of cryptocurrencies barely reaches 4%, the Most Spaniards believe that cryptocurrency payments are a very safe form of payment.
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